SD TRAVELS USA
By confirming a booking or making a payment, you agree to this policy and the cancellation terms included in your final quotation or booking confirmation.
All cancellation requests must be submitted in writing to:
Your cancellation becomes effective on the date SD Travels confirms receipt of your written request.
Cancellation requests submitted by telephone, social media or messaging applications will not be considered complete until acknowledged by us in writing.
Unless different terms are included in your booking confirmation, the following cancellation schedule will apply:
[INSERT CANCELLATION CHARGE]
[INSERT CANCELLATION CHARGE]
[INSERT CANCELLATION CHARGE]
[INSERT CANCELLATION CHARGE]
Cancellation charges are calculated from the total confirmed booking value.
If your quotation or booking confirmation contains a different cancellation schedule, the terms in that document will apply.
Certain travel services may be partially or completely nonrefundable from the time of booking, including:
Any nonrefundable conditions known at the time of booking will be communicated in your quotation or confirmation.
These costs will be deducted from any refund due.
The deposit required to confirm your journey may become nonrefundable after payments are made to airlines, hotels, local operators or other suppliers.
If you cancel before the final payment deadline, any refundable portion of the deposit will be calculated after deducting:
Requests to change travel dates, destinations, traveler names, accommodations or other confirmed services must be submitted in writing.
We will make reasonable efforts to accommodate the request, but changes remain subject to supplier availability and approval.
Travelers are responsible for any:
A major change of date or destination may be treated as a cancellation and new booking.
SD Travels may need to change or cancel travel arrangements because of availability, safety concerns, government restrictions or circumstances affecting the proper operation of the journey.
If we cancel your journey for reasons within our reasonable control, we may offer:
Minor itinerary adjustments, changes in the order of activities or substitutions of reasonably comparable accommodations do not normally qualify for a refund.
Refunds may be limited when a journey is changed or canceled because of events outside our reasonable control, including:
We will try to recover refundable amounts from suppliers and arrange reasonable alternatives. However, nonrecoverable costs and additional travel expenses may remain the traveler’s responsibility.
Comprehensive travel insurance is strongly recommended for these circumstances.
Airline tickets are governed by the fare rules of the operating airline.
For flights to, from or within the United States, travelers may be entitled to a refund when an airline cancels or significantly changes a flight and the traveler does not accept alternative transportation, a voucher or travel credit.
The airline or ticket agent acting as the merchant of record will generally be responsible for issuing any legally required airfare refund.
SD Travels will provide reasonable assistance, but airline refund timing remains subject to applicable law and the responsible airline or ticketing provider.
We use reasonable administrative, technical and organizational safeguards to protect personal information.
However, no website, email or electronic-storage system can be guaranteed completely secure. Please avoid sending sensitive documents through an unsecured channel unless requested and properly protected.
If you believe your information has been compromised, contact us immediately.
No refund will ordinarily be provided for services voluntarily missed or unused after the journey begins, including:
If a traveler is unable to use a service because SD Travels or a supplier failed to provide it, we will review the circumstances and any applicable legal rights.
Approved refunds will normally be returned through the original payment method.
Refunds are calculated after deducting applicable cancellation charges and nonrefundable supplier costs.
We aim to process an approved refund within 15 business days after receiving the refundable amount from the relevant suppliers.
Bank, airline, hotel or payment-provider processing times may cause additional delays. SD Travels is not responsible for currency-conversion differences or charges imposed by a traveler’s bank.
Travelers are strongly encouraged to purchase comprehensive insurance immediately after confirming their booking.
The policy should provide appropriate coverage for:
SD Travels does not guarantee that an insurer will approve a claim.
For cancellations, refund requests or questions about this policy, contact:
SD Travels
Address: 76-11 37th ave, Ste 206A Jackson Heights, NY 11372
Email: info.usa@sdtravels.com.au
Phone: (+1) 917-417-2816
Website: https://sdtravelsgroup.com/us/
Please include your full name, booking reference, travel dates and reason for cancellation in your request.
SD Travel Group is a trusted travel company offering customized Bhutan packages with reliable local expertise.
@2026 SD Travels Group Pvt. Ltd.- All Rights Reserved.
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